F.A.Q.

Online Purchases

How to contact Cassona Online if you have questions about your order.

Call us at the store 773.506.7882 from 11 a.m. to 7 p.m. central time or email us anytime at sales@cassona.com. and we will be happy to assist you.

Methods of payment.

We accept Visa, Master Card, Discover, American Express and Debit Cards.

Will my ifnformation be secure?

We know how important it is to keep your personal information confidential, especially online.  We at Cassona are thoroughly commited to protecting your privacy. Your personal informaton is very secure with us.  We do not share, sell or rent any of personal  information of our customers or prospects to anyone.

How will I know if Cassona Online has received my order?

You will receive an automatic email confirmation once you have submitted your order or created a quote.  You can also email us at sales@cassona.com if you have any questions or want to check on the status of your order.  We will send you the tracking number as soon as your product ships.

How do I check my order status and/or delivery status?

What happens if there are issues with my order?

Please contact us at sales@cassona.com or at 773.506.7882 from 11 a.m to 7 p.m. central time.